Who we are

Aqua Escape LTD is a retail shop based in the United Kingdom.

We are the data controller responsible for any personal information collected through this website.

Contact details:

Email: aqua.escapeltd@gmail.com

Address: 134 Commercial street, Maesteg, Bridgend, CF34 9DW

What personal data we collect

We only collect limited personal data through our website. This may include:

Your name

Email address

Phone number

Any information you choose to include when contacting us

Technical data such as IP address, browser type and device information

How we collect your data

We collect personal data when you:

Contact us via our website or email

Use or browse our website (through cookies)

Why we collect your data

We use your personal data to:

Respond to enquiries and messages

Provide customer support and information about our shop

Improve our website and services

Our lawful basis for processing your data is legitimate interests, as it is necessary for us to respond to enquiries and run our business effectively.

Marketing

We do not send unsolicited marketing emails.

If you choose to contact us and ask for updates or information, we will only use your details for that purpose.

Who we share your data with

We do not sell or rent your personal data.

We may share data with trusted service providers where necessary, such as:

Website hosting providers

Email services

These providers are required to keep your information secure and only use it for the services they provide to us.

How long we keep your data

We only keep personal data for as long as necessary to respond to enquiries or meet legal and business requirements. Once it is no longer needed, it is securely deleted.

Your data protection rights

Under UK data protection law, you have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict how we process your data

To exercise any of these rights, please contact us using the details above.

Cookies

Our website uses basic cookies to ensure it functions correctly and to help us understand how visitors use the site.

You can control or disable cookies through your browser settings.

Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the UK Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

Changes to this privacy notice

We may update this privacy notice from time to time. Any changes will be posted on this page.